Effective Date: 28/01/2025
Last Updated: 23/01/2026
Welcome to Pristine Cleaning Services Solutions! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website pristine-cleaning.eu (the “Website”).
1. Information We Collect
We collect both personal and non-personal information from you:
1.1 Personal Information
We may collect personal information when you voluntarily provide it, such as:
- Name
- Email address
- Phone number
- Any information you submit through forms on our website
1.2 Non-Personal Information
We may collect non-personal information, such as:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on the website
- Referring website URLs
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services
- Process transactions
- Respond to your inquiries and support requests
- Send updates, promotions, or other communications (if opted-in)
- Analyze website usage and improve performance
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Recognise you on subsequent visits
- Remember your preferences
- Analyze website traffic
You can manage your cookie preferences through your browser settings.
Please note that disabling cookies may affect the functionality of our website.
4. Third-Party Services
We may share limited personal information with trusted third-party service providers strictly for the purposes of operating and improving our services, including:
Website analytics (e.g. Google Analytics 4 (GA4))
Email communication and marketing tools (e.g. Mailchimp)
We use Google Tag Manager (GTM) to manage and deploy these third-party tools in a controlled and efficient manner.
All third-party providers we work with are contractually required to protect your data and to use it only for the specific purposes defined by us, in accordance with applicable data-protection regulations.
Your contact details (including email address and phone number) are never sold or shared with third parties for their own marketing purposes.
Any information you submit is used exclusively for Pristine Cleaning Services’ business operations, such as responding to enquiries, providing quotes, scheduling services, and customer communication.
(Last Updated: 23/01/2026)
5. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights under applicable data protection laws:
- Access your personal information
- Request corrections or updates to your information
- Request deletion of your personal information
- Object to or restrict the processing of your information
- Withdraw consent for data collection or processing
- File a complaint with a data protection authority
To exercise these rights, please contact us at info@pristine-cleaning.eu.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you believe we have collected information from a child, please contact us to delete it.
8. International Data Transfers
If you are accessing our website from outside the European Economic Area (EEA), your information may be transferred to and processed in countries that may not have the same data protection laws as your jurisdiction. By using our website, you consent to such transfers.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Pristine Cleaning Services Ltd. trading as Pristine Cleaning Services Solutions
Email: info@pristine-cleaning.eu
Phone: +356 9912 8195
Website: pristine-cleaning.eu